SiteMailer FAQ

How long does account setup take?

We will set up your account immediately upon receipt of the sign up form you submitted. Generally, your account will be up and running within one to two business days.

Why isn't the sign up process instant?

We are very cautious about spam and require the manual step to ensure that our users are serious and also willing to agree to our anti-spam policy.

What about support?

Sitemailer is pretty simple to use, most of the functions are self-explanatory. But if you are unsure of what to do, you can send us a message via the form on our contact page.

How does Sitemailer integrate with my website?

There are two main ways. First, you can put simple forms on your website to allow visitors to subscribe to your email lists. Second, you can automatically display all of your past email newsletters so that website visitors can see them. This display is handled automatically.

Can my newsletter look like my website?

It sure can. We can create your own professional-looking templates you can reuse over and over.

Can I have more than one email template?

Yes, we can design as many templates as you need. This is useful if you need to send out different comapigns with different layouts or designs. Contact us to discuss your requirements.

Is there training available?

Absolutely! We are here to help you, starting from the day you sign up. We will help set up your templates, train you on list management and how to create and send your campaigns.